Hi {first_name},

This email will update you regarding who and how to contact us best when you need assistance.  
 
We utilize two teams of six licensed agents working remotely to prevent long wait times/delays due to illness or days off. The office phone number is 508-366-4894; option one will take you to our Personal Insurance Team, and option two is for the Commercial Team.  You can bypass the phone tree by emailing servicepl@dmia.insure for your personal policies or servicecl@dmia.insure for commercial.

While working remotely, everyone on the teams has access to the same agency management system. If one of us is away, you can trust that the rest of the team will continue to carry the ball accurately and confidently.
 
Summary:
Your team at DMIA consists of me, your agent/agency owner, and a team of six licensed service agents. Please save the following contact information.
 
Teamwork for the win,
Patrick Tobiasson, LIA, AAI-M, CLCS, CPIA
Managing Partner
Licensed Insurance Advisor
Accredited Advisor in Insurance – Management
Commercial Lines Coverage Specialist
Certified Professional Insurance Agent

Dolan & Maloney Insurance Agency
508-366-4894

**Coverage cannot be bound or altered via this device without confirmation from me in writing via direct response.**
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