Hey {first_name},
 

We tried to reach you the other day and have not heard back. You currently are on a report we receive indicating that your policy with us has an issue. Typically it is documents not being signed or a failed payment, but we need to catch up so you do not lose coverages or get dropped. Please call the office ASAP at 972.372.6848 to resolve.

Blessed,
 

Romby