Wondering how we can save you time?
Growing your business requires you to
have a constant stream of quality appointments that are specific to your
market. With a Business Development Representative (BDR), you can accomplish that without spending time hiring, training and, managing
them on a day-to-day.
We do it all for you.
Fully Managed Pod
Your dedicated BDR- Responsible for cold-calling
business and booking appointments straight to your calendar to discuss your
services
Team Leader – Responsible for training and monitoring performance
Quality Analyst – Responsible for monitoring process adherence and
identifying areas forimprovement
After you sign this proposal, our
Operations Team will set up a meeting to discuss your
requirements. As a result of the meeting, you will receive the
following documents:
1. Script
2. Call Handling Policy
3. Quality Audit Form
We will also recruit a candidate for your campaign based on your
requirements.
Simultaneously, we will purchase and register a phone number with
the area code using your
office address.
Once the Business Development Representative is hired, we will do the training and
start setting up your campaign.
Hiring Process & Select the Right Candidate (2 Weeks)
1st Round (Collaboration) | Work with the client to
build customized job description and utilize Talent Hub to identify the right
profile for the client |
2nd Round (Selection Process) | Conduct interview to qualify candidate based on client requirement |
3rd Round (Client Meet & Greet) | Client meets with shortlisted candidates and finalizes the selection |
4th Round (Candadite On-Boarding) | Finalize candidate and create checklist for orientation to client processes. Budget, contracting, and agreements signed |
Final Round (Training) | Conducts 5-day training specific to technical knowledge, script reading, practicing rebuttal statements to prepare the agent to full production. |
Project Initiation
- Project Kickoff
- Alignment on the daily tasks, roles and responsibilities, and additional trainings assisted by the client
- Discussion of Business Development Representative Target Key Performance Indicators.
- Deployment
Training & Management & Continueous Improvement
- Weekly Training Provided
- 30 Day Upskill Training (Free Of Charge)
- Weekly Reports On BDR Performance
- Weekly Touchbase With BDR and Client
- Monthly Strategic Call With Management and Client
- Payroll Management