Hi {first_name},

As we enter the Fall season we are in the process of cleaning up a few things on the backend and need your help!

Some of you that came from v1 to v2 with prepaid licenses can use those credits to pay for your manager invoices. If you are actively using v2 and have any outstanding manager invoices, we kindly ask that you use the reseller invoice credits to pay for your invoices. Any outstanding balance for manager accounts will be suspended until the balance is paid, be sure to check your invoices to prevent any of your client's from losing access.

see here: http://screencast.com/t/S9L5hb0QV

Please contact us with any questions or concerns.

Regards,

White Label Department

844-504-7009

****IMPORTANT NOTICE****

In order to better assist you, support will not be handled via my personal email, If you are in need of support please login to your account and submit a ticket and one of our Support Agents will get to it ASAP. If your issue has been resolved via email, please consider it as a one time courtesy and moving forward please submit a ticket via your account. By doing that we are able to properly document your request as well as provide updates.

Thank you

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