Hello {first_name}, 

We have been trying to get in contact with you but have not been successful. 
 
The reason we are trying to contact you is to provide you with details concerning updates and your account with us. If you would prefer, you can arrange a follow up appointment with Andy to speak with directly and provide you the details concerning these changes as well as any questions you may have concerning your account. If you feel you can arrange the appointment without calling, you are more than welcomed to do so by visiting this link:
 
 
Feel free to reply to the email or give us a call to make the necessary arrangement.
 
-- 
Regards,
 
Wendy Aliyas
Jr Account Manager