Dear {first_name},

Your policy is officially cancelled in the system. Can you give us a heads up on why you moved on so we can avoid making similar mistakes with our other clients and future families that we protect?

Often, our clients do return home after learning that the grass is not always greener and we always accept you back with open arms.

Talk down the line! Thank you for allowing us to protect you for the time you spent with us!

Warm Regards,

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