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Hey {first_name},

We wanted to follow up about your recent claim.  We value your feedback and would like to know how your experience was during the claim process.  This helps us gauge what carriers are meeting our customer's expectations during the most important part of the insurance experience.  If you have a moment, please let us know your thoughts by completing our Claims Experience Form.  Your responses will let us know who we need to place business with in the future, along with making sure we deliver a ⭐⭐⭐⭐⭐ service you and all of our customers.

Thank you for choosing our agency for your insurance needs!