Dear {first_name},

We received notice that your policy with us is officially cancelled. Can you give us feed back on why you moved on so we can avoid making similar mistakes with our other clients and future families we protect?

Often our clients do return after learning that the grass is not always greener and we are happy to accept you back. But in the meantime we wish you the best. We will reqoute your policy here in 6 months to see what new products are compatible with your account. If we are competitive we will give you a call!

Thank you for allowing us to protect you for the time you spent with us, we will talk with you later. 

Best, 

The Douglas Otto Agency of American Family Insurance